Shipping & Returns

We’ve Got Your Back, Baby. 

 

All Paperclip changing bags come with our 90-Day Confidence Guarantee. In the unlikely event that you’re not 100% satisfied with the performance of the product, please use your enclosed return shipping label and send it back for a full refund.

All returns must contain all the components, undamaged, and be accompanied by a receipt dated less than 90 days from return postage date for a full refund. Once your item is reviewed and found to adhere to our return requirements, your refund will be processed. Refund can take between 10-14 business days after item is received to be processed. If your item is found to not be eligible for return, we will notify you.

If you have misplaced the return shipping label, please contact returns@papercliplife.com for a replacement to be provided.

Our 90-Day Confidence Guarantee only applies to Paperclip Changing Bags purchased on or after April 1, 2019 and does not apply to stroller straps, gift cards or other accessories.

Return to:
Paperclip Parent, LLC.
Attn: Nathaly
Return order # (your 4 digit customer vendor order number here)
The Ultimate Freight Management & Logistics
9215 Hall Road
Downey, CA 90241

 

Paperclip Parent, LLC. is not responsible for lost or stolen items when shipped to a residence. When checking out and choosing a shipping option, please select 'FEDEX Ground Shipping Direct Signature Required' if the threat of theft is a concern.*

We do not offer returns or exchanges on International (Orders outside the Continental United States) purchases.

For any questions, comments or concerns regarding RETURNS OR EXCHANGES please email returns@papercliplife.com

 

EXCHANGES
Some restrictions apply. Please follow same procedures as above (RETURNS). There are NO returns or EXCHANGES on SALE items.

WHICH COUNTRIES DO YOU SHIP TO? 
International shipping is currently available WORLDWIDE for all Paperclip products.

WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER? 
All inquiries regarding your international order should be directed to info@papercliplife.com